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About Us.

Hey, we’re a

Independently Women Owned Repair Shop

Reflex Tuning offers the highest quality European automotive repair services in New Hampshire. We are an independent repair shop that exclusively services Audi and Volkswagen vehicles. We have a unique approach to car service and repair. We will save you money in the long run by properly servicing you vehicle to our standards.

30+

Years of combined experience

10,000+

Cars serviced

Meet The Team

We are not your average automotive repair facility. We have decades of experience with Audi and Volkswagen models. Meet our fantastic and talented team!

“We pride ourselves on our service and commitment to excellence. We're always here for you - every single step of the way!”

Heather ZacconeFounder of Reflex Tuning
Heather Zaccone
CEO, Founder

Heather Zaccone

Heather is the sole owner of Reflex Tuning.

Heather has a Bachelors degree is Entrepreneurship and Small Business Management from Quinnipiac University.

In her free time Heather enjoys playing golf and soccer. She enjoys being outside and enjoying all of what NH has to offer.

Mike Ackerman
Shop Foreman

Mike Ackerman

Mike is Reflex Tuning’s Shop Foreman.

He makes sure the service team has all they need to get the job done! Mike started with Reflex Tuning back in 2013, and has brought a wealth of experience with him.

Mike also enjoys creating his own brand of Maple Syrup. And if you visit in the springtime, you may see some for sale in the shop!

Matt Larro
Awesome Technician

Kara Cohen

He’s often seen bustling about the shop, working on multiple projects, and making sure everything gets done on time.

In his spare time, Matt loves live music, and is an enthusiast for the MK1 and MK2 Volkswagen and Audi models.

Nash
Reflex Tuning Mascot

Nash

You’ll see Nash around the Reflex Tuning shop during most days.

Nash started at Reflex Tuning in 2017 after moving from Puetro Rico.

His gentle and relaxing presence are a perfect fit for our shop. Nash is as independent as he is friendly, and we’re glad to have him on the team! Nash loves belly rubs and is happy to show off some of his tricks!

Mateo
Designer

Mateo

Like his buddy Nash, Mateo is also from Puerto Rico.

He joined the Reflex Tuning team as a brand mascot in 2019, and his playful and relaxing personality are most welcome in the shop!

He joined the Reflex Tuning team as a brand mascot in 2019, and his playful and relaxing personality are most welcome in the shop!

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