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Servicing Audi & VW’s since 2008

At Reflex Tuning, we’re more than just a repair shop—we’re Audi and VW specialists dedicated to quality, transparency, and long-term vehicle reliability. As an independently women-owned business, we take pride in delivering expert service that saves you money and keeps your car running at its best. Trust the experts. Experience the Reflex Tuning difference.

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Independently Women Owned Repair Shop

Reflex Tuning offers the highest quality European automotive repair services in New Hampshire.

We are an independent repair shop that exclusively services Audi and Volkswagen vehicles. We have a unique approach to car service and repair. We will save you money in the long run by properly servicing you vehicle to our standards.

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Meet The Team

Our team at Reflex Tuning is dedicated to providing exceptional service and expertise for Audi and Volkswagen owners. With years of experience and a passion for precision, we are proud to be the go-to specialists in Hooksett, NH.

Heather Zaccone

Owner

Heather is the sole owner of Reflex Tuning.

Heather has a Bachelors degree is Entrepreneurship and Small Business Management from Quinnipiac University.

In her free time Heather enjoys playing golf and soccer. She enjoys being outside and enjoying all of what NH has to offer.

THE Shop Foreman

Mike Ackerman

Mike is Reflex Tuning’s Shop Foreman.

He makes sure the service team has all they need to get the job done! Mike started with Reflex Tuning back in 2013, and has brought a wealth of experience with him.

Mike also enjoys creating his own brand of Maple Syrup. And if you visit in the springtime, you may see some for sale in the shop!

Matt Larro
Awesome Technician

Matt Larro

Matt joined Reflex Tuning in 2016 and has grown both personally and professionally since then. He brings exceptional attention to detail and patience to his work, making him a key team member for handling complex services and repairs. Matt is our go-to expert for welding and fabrication projects.

His passion for cars has been a long-standing part of his life. Matt owns several vehicles, including a 2012 VW Golf TDI, which he drives daily. He also has a Volkswagen Corrado, which he restored and is currently building an engine for. Another project in progress is his 1987 Toyota 4Runner.
Outside of work, Matt enjoys dirt biking, mountain biking, and hiking. Recently, he’s developed a new interest in model trains.

Technician

This could be you...

Nash
Reflex Tuning Mascot

Nash

You’ll see Nash around the Reflex Tuning shop during most days.

Nash started at Reflex Tuning in 2017 after moving from Puetro Rico.

His gentle and relaxing presence are a perfect fit for our shop. Nash is as independent as he is friendly, and we’re glad to have him on the team! Nash loves belly rubs and is happy to show off some of his tricks!

Mateo
Reflex Tuning Mascot

Mateo

Like his buddy Nash, Mateo is also from Puerto Rico.

He joined the Reflex Tuning team as a brand mascot in 2019, and his playful and relaxing personality are most welcome in the shop!

He joined the Reflex Tuning team as a brand mascot in 2019, and his playful and relaxing personality are most welcome in the shop!

Ready to schedule service for your Audi or VW?

Schedule with Ease. Drive with Confidence.

Book your appointment today and experience hassle-free service!

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Considering a pre-owned Audi or VW?

Get peace of mind with a Pre-Purchase Inspection!

Schedule your pre-purchase inspection today and buy with confidence!

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