Reflex Tuning Legal Loaner Car Agreement

Before receiving a loaner vehicle, all customers must complete and sign the Loaner Vehicle Agreement. To do so, please bring your driver’s license, insurance card, and credit card information to complete the necessary form.

Schedule An Appointment

Loaner Vehicle Agreement

 


Reflex Tuning, LLC — Loaner Vehicle Agreement

To receive a loaner vehicle, you must provide your driver’s license, proof of insurance, and a valid credit card for security purposes. By signing this agreement, you acknowledge and agree to the following terms and conditions.


Eligibility and Authorization
I am at least twenty-five (25) years of age and possess a valid driver’s license to operate a motor vehicle. No one other than myself may operate the vehicle unless the Service Center provides prior written authorization. Each authorized additional driver must complete a separate Loaner Vehicle Agreement.

Insurance and Liability
I understand that my personal auto insurance is the primary coverage for the loaner vehicle during the period it is in my possession. I am responsible for any and all deductibles, and any damage, loss, or expense not covered by my insurance. I agree to indemnify, defend, and hold harmless Reflex Tuning, LLC (“Service Center”), its owners, agents, and employees from any and all claims, damages, losses, liabilities, attorney’s fees, and expenses arising out of or relating to my possession, operation, or use of the loaner vehicle.

Accidents and Damage
If the vehicle is involved in any accident, I will immediately notify the Service Center and provide a written report within 12 hours, along with all reports required by law. I understand that I am responsible for all costs associated with repairing or replacing the vehicle due to damage, theft, vandalism, or misuse while in my care.

Return and Condition
I acknowledge receipt of the vehicle in good and safe mechanical condition and agree to return it in the same condition (normal wear and tear excepted) to the Service Center upon completion of my vehicle’s repairs, or immediately upon demand by the Service Center.
The vehicle must be returned with the same amount of fuel as when received. A clean interior must be maintained at all times. Smoking in the vehicle is strictly prohibited; any evidence of smoking will incur a $1,000 sanitation/detailing fee. Pets are not permitted without prior written approval.

Geographic and Use Restrictions
The vehicle may not be taken outside the United States. Trips beyond 100 miles from the Service Center require prior authorization. If the vehicle requires towing beyond 25 miles, I am responsible for the full cost of towing or for arranging return via my AAA or insurance roadside service.
The vehicle may not be used for towing, pushing, or hauling; rideshare, delivery, or other commercial purposes (e.g., Uber, Lyft, DoorDash); speed contests, racing, or off-road use; or carrying more than four passengers or violating seatbelt laws.

Fees and Charges
If the loaner vehicle is not returned immediately after completion of my personal vehicle’s service (or by the date specified), I agree to pay $55 per day for continued use of the loaner vehicle, retroactive to the date of pickup, and $99 per day for storage of my completed vehicle, beginning on the repair completion date.

Violations and Tolls
I am responsible for all traffic violations, tolls, parking tickets, and related fees incurred during the loan period. I authorize the Service Center to charge my card on file for any such costs plus applicable administrative fees.

Property and Security
I grant Reflex Tuning, LLC a security interest in any property left at its premises as collateral for amounts owed under this agreement. If I fail to pay any sums due, Reflex Tuning may exercise its rights to recover such property or apply it toward outstanding balances as allowed by law.

GPS and Monitoring
I acknowledge and consent to the presence of a GPS tracking or vehicle status device in the loaner vehicle, used solely for location, security, and operational monitoring purposes.

Limitation of Liability
I waive all liability against Reflex Tuning, LLC and its employees for ordinary negligence related to the vehicle or this agreement. This waiver does not extend to willful misconduct or gross negligence.

Entire Agreement
This document constitutes the entire agreement between the Service Center and myself regarding the loaner vehicle. No verbal representations or prior understandings shall be binding unless included in this agreement. Time is of the essence. Any violation of this agreement shall be deemed a material breach.


 

Ready to schedule service for your Audi or VW?

Schedule with Ease. Drive with Confidence.

Book your appointment today and experience hassle-free service!

Schedule An Appointment

Considering a pre-owned Audi or VW?

Get peace of mind with a Pre-Purchase Inspection!

Schedule your pre-purchase inspection today and buy with confidence!

Learn More