Why You Should Think Twice Before Buying a Used Vehicle from Audi of Nashua in New Hampshire
Audi of Nashua, part of the Lyon-Waugh Auto Group, does not allow potential buyers to bring used vehicles to an independent shop for a Pre-Purchase Inspection (PPI). This policy raises concerns, especially for customers who want to protect themselves from costly repairs and hidden issues.
A pre-purchase inspection is one of the most important steps in buying any used vehicle—even if it’s less than a year old. We’ve seen cars with just a few thousand miles that have been in accidents or had major repairs, none of which were disclosed on Carfax.
Unfortunately, Audi of Nashua has developed a reputation for poor service quality, and that reputation often reflects in the used vehicles they sell. When dealerships “recondition” a used car, they typically perform the bare minimum: an oil change and only the repairs necessary to pass the New Hampshire state inspection (like brakes or tires if they’re severely worn). This minimal service leaves buyers vulnerable.
Real Case Example: 2022 Volkswagen Golf R
- Mileage: 23,000
- Purchase Price: $37,993
- Repair & Service Costs After Purchase: $3,600+
Problems Discovered:
- Performance Modifications: The car had aftermarket software, air intake, and engine mounts—all voiding the factory warranty.
- Overfilled Engine Oil: Oil level exceeded spec by 1.5 quarts, which can damage internal components.
- Bent Wheels: Three wheels were bent—two were repairable, one had to be replaced. Audi of Nashua installed new tires without addressing the damaged wheels. On top of that Audi of Nashua sold the customer a $2,600 Wheel and Tire protection plan from Safe-Guard Products International that would not cover anything…because the wheels were not cracked or air was not leaking. Just RIDICULOUS!
- Transmission Leak: The drain plug was leaking, which was due to a prior transmission replacement.
- Recommended Maintenance:
- Transmission DSG fluid and filter service – early because it was leaking and because of performance modifications
- AWD differential fluid service and front transfer case service
- Brake fluid flush (never performed)
- Spark plug replacement – early because of performance software
- Cleaning of aftermarket engine air filter
- Cabin air filter replacement
- 4-wheel alignment
How a Pre-Purchase Inspection Could Have Saved This VW Buyer Thousands
- Walk away from a risky purchase, avoiding unexpected repair costs
- Negotiate a lower sale price, saving thousands based on the needed repairs and lack of warranty
- Plan for upcoming service, with full transparency about what the car actually needs
- DO NOT purchase a vehicle service contract warranty
Skipping a proper inspection—especially when a dealership refuses to allow it—puts you at a serious disadvantage. Don’t rely solely on what’s visible or what’s on a Carfax report. An independent PPI gives you facts, not assumptions.
