Your Factory Warranty Is Safe With Us
Federal law protects your right to choose where your car is serviced. The Magnuson-Moss Warranty Act guarantees that routine maintenance at a qualified independent shop like Reflex keeps your factory warranty fully intact -- even on brand-new vehicles.
You Don't Need the Dealer to Keep Your Warranty
“Service Must Be Done at the Dealer”
Dealerships benefit when you believe this, but federal law specifically prohibits manufacturers from requiring dealer-only service. The Magnuson-Moss Warranty Act has protected your right to choose since 1975.
“Independent Shops Void Your Warranty”
A manufacturer cannot void your warranty simply because you had service performed at an independent shop. The burden of proof falls on the manufacturer to show that the independent service caused the failure.
“Only Dealer Parts Are Warranty-Safe”
OEM-equivalent parts meet or exceed factory specifications. Every part we install at Reflex is documented with part numbers and reported to Carfax — complete records that protect your warranty.
The FTC has repeatedly warned automakers against implying that consumers must use dealership service to maintain their warranties.
Dealership vs. Reflex
| Feature | Dealership | Reflex |
|---|---|---|
| Factory Warranty Protected | Yes | Yes |
| OEM-Quality Parts | Yes | Yes |
| Digital Inspection with Photos & Video | No | Yes |
| Free Loaner Vehicle | No | Yes |
| 3-Year/36,000-Mile Parts Warranty | 1yr/12K | Yes |
| Same Technician Every Visit | No | Yes |
| Know Your Car & History by Name | No | Yes |
Maintenance Check
Think your car is up to date?
See what the factory actually recommends vs. what your car really needs.