Our Warranty
3-Year / 36,000-Mile Warranty on Every Repair
Every service we perform is backed by a 3-year, 36,000-mile warranty — because we stand behind our work long after you leave the shop.
What's Covered
Complete Protection on Every Repair
Most Audi dealers back their repairs for 1 year or 12,000 miles. We triple that — at a fraction of the cost.
3 Years / 36,000 Miles
Triple the standard dealer warranty on every repair and service we perform.
Parts & Labor Included
Both parts and labor are fully covered. If something we repaired fails, you pay nothing.
Hassle-Free Claims
Bring it back to our Hooksett shop. We diagnose, confirm, and handle it — no paperwork, no runaround.
Why It Matters
3× the Coverage.
A Fraction of the Cost.
Dealer warranty based on Audi of America's parts warranty and standard dealership repair guarantees. Reflex Automotive warranty applies to all services and repairs performed at our shop.
Tire Protection
Road Hazard Coverage Available on Every Tire Purchase
Purchase tires at our Hooksett, NH shop and road hazard protection is available on every set we mount and balance — covering potholes, nails, debris, and the unexpected damage that New Hampshire roads are known for. It's a prorated warranty that also includes free flat repair for the life of the tires. Pair it with a wheel alignment to protect your investment and maximize tire life.
- Coverage Road Hazard
- Flat Repair Free for Life
- Warranty Prorated
Best service for an Audi you can find anywhere. They warrantee their work for 36,000 miles or three years — not even Audi does that. Great work that they stand behind with OEM parts.
FAQ
Common Warranty Questions
Everything you need to know about our 3-year warranty, coverage details, and your right to choose an independent shop.
Our warranty covers all parts and labor on repairs and services performed at our Hooksett, NH shop for 3 years or 36,000 miles, whichever comes first. We use only OEM parts on every Audi, Volkswagen, and general service job — the same quality parts used at the dealership.
Normal wear items like brake pads, batteries, wiper blades, and tires are not covered under the 3-year warranty. These components wear naturally with use regardless of repair quality — this is standard across the automotive industry, including dealerships. Our road hazard tire protection is a separate prorated coverage available with tire purchases.
You don't need to service exclusively with us. However, to maintain warranty coverage on engine-related repairs, oil changes must be performed every 5,000 miles and documented — whether at our shop or elsewhere. Just keep your receipts. Many of our customers in Manchester, Concord, and throughout southern NH choose to have us handle it for convenience.
Just bring your vehicle back to our Hooksett shop. We'll diagnose the issue, confirm it falls under warranty coverage, and handle the repair — parts and labor included, no out-of-pocket cost to you. Need a ride while we work on it? We offer free loaner cars so you're never stranded.
Our warranty applies to the original customer who purchased the service or repair at Reflex Automotive. It is not transferable to subsequent vehicle owners.
Absolutely not. The Magnuson-Moss Warranty Act, a federal law enforced by the Federal Trade Commission, makes it illegal for dealerships or manufacturers to void your factory warranty simply because an independent shop performed the service. You have the legal right to choose where your vehicle is maintained — and your Audi or VW warranty stays fully intact when you service with us in Hooksett.
Most Audi and VW dealerships in New Hampshire back their repairs with a 1-year, 12,000-mile warranty. Reflex Automotive offers 3 years and 36,000 miles — triple the coverage — using the same OEM parts. We also include a free loaner car with every warranty repair, which most dealers charge for.