Our 3-Year/36,000-Mile Repair Warranty
Every repair is backed by 3 years or 36,000 miles of coverage — parts and labor. That's three times the industry standard, because we stand behind our work long after you leave the shop.
What's Covered
Complete Protection on Every Repair
3 Years / 36,000 Miles
Triple the standard dealer warranty on all repairs and services we perform.
Parts & Labor Included
Both parts and labor are fully covered. If our repair doesn't hold up, we make it right at no cost.
OEM Parts
We use genuine OEM components that match your vehicle's factory specifications.
Tire Road Hazard Protection
Road hazard coverage on tire purchases, prorated by tread depth, plus complimentary flat repairs for the life of the tire.
The Comparison
Dealer vs. Reflex
| Feature | Dealer | Reflex |
|---|---|---|
| Warranty Duration | 1 Year / 12,000 Miles | 3 Years / 36,000 Miles |
| Parts & Labor Covered | ✓ | ✓ |
| OEM Parts | ✓ | ✓ |
| Free Loaner Car | ✗ | Included |
Dealer warranty based on Audi of America's parts warranty and standard dealership repair guarantees. Reflex Automotive warranty applies to all services and repairs performed at our shop.
Common Questions
Warranty FAQ
Our warranty covers both parts and labor on every repair we perform. If a part fails or a repair doesn't hold up within the coverage period, we fix it at no cost to you. That's three times the standard 1-year/12,000-mile warranty most dealers offer. Schedule your service knowing the work is fully backed.
No. The Magnuson-Moss Warranty Act protects your right to choose where you service your vehicle. As long as the work is performed correctly with quality parts, your factory warranty stays intact. We use OEM parts, and your digital inspection report provides documented proof that your vehicle is being maintained properly. Learn more about how your warranty is protected.
Yes. We use OEM parts that match your vehicle's factory specifications. Every component is covered under our 3-year/36,000-mile warranty. Schedule your appointment and we'll source the right parts for your vehicle.
We can perform the work. Your factory warranty is protected by federal law — you are not required to use a dealership for maintenance or repairs. Our digital inspection records provide detailed documentation of every service, which serves as proof that your vehicle is being maintained to factory standards.
Yes. We offer road hazard coverage on tire purchases. The warranty is prorated based on remaining tread depth and includes complimentary flat repairs for the life of the tire. Visit our tire service page for details or schedule your appointment.