Maintenance Service  ·  Hooksett, NH  ·  Near Manchester

Scheduled Maintenance & Service Intervals

Your Audi or VW needs more than the factory schedule covers. Castrol full-synthetic oil every 5,000 miles, proactive service intervals based on real-world experience, and a complete digital inspection at every visit. Drop off your car and take a free loaner.

The Real Comparison

Audi Care vs. Independent Maintenance

Audi Care is a prepaid maintenance package sold at the dealership. Here's what it actually includes, what it costs, and what the same services cost at Reflex Automotive — based on a 2025 Audi A5 Premium Plus.

Dealership
Audi Care Prepaid
$1,799
Covers first 40,000 miles
  • 3 oil changes (every 10,000 miles)
  • 1 brake fluid flush
  • Spark plugs at 40,000 miles
  • 2 cabin air filters
  • Multi-point inspections
Expires at 52,000 miles or 60 months
Independent
Reflex Automotive
$1,215
Same services, same quality parts
  • 3 oil changes (Castrol full-synthetic)
  • 1 brake fluid flush
  • Spark plugs at 35,000 miles
  • 2 cabin air filters
  • Full digital inspections with photos
Plus: we recommend 5,000-mile oil changes, not 10K

Save $584 for identical work — with better oil change intervals

Comparison based on 2025 Audi A5 Premium Plus. Castrol full-synthetic oil and OEM-quality parts at both locations. Reflex services are backed by a 3-year / 36,000-mile warranty.

Maintenance Intervals

Factory vs. Reality

Ask any technician — at any shop, anywhere — if 10,000-mile oil changes are good for any vehicles engine. The answer is no. Most customers already know this. Factory schedules are built around lease cycles, marketing, and having you purchase a new car once your warranty period is over. It is not long-term engine health. Here's what nearly two decades of real-world experience has taught us about what these cars actually need.

Service
Factory Says
What Your Car Needs
10,000 mi10K
5,000 mi5K
Never
5,000 mi5K
Never
15,000 mi or 12 mo15K or 12 mo
Never
15,000 mi or 12 mo15K or 12 mo
Air Filter
60,000 mi60K
20,000 mi or 18 mo20K or 18 mo
Cabin Filter
20,000 mi20K
20,000 mi or 18 mo20K or 18 mo
2 years
2 years
Spark Plugs
40,000 mi40K
35,000 mi35K
DSG only @ 40,000DSG @ 40K
40,000–75,000 mi40K–75K
Haldex only
40,000 mi or 40 mo40K or 40 mo
Never
50,000 mi or 50 mo50K or 50 mo
Never
5 years
Fuel Filter
Never
20,000 TDI / 50,000 gas20K TDI / 50K gas
Never
50,000 mi or 50 mo50K or 50 mo
Drive Belts
Never
90,000 mi or 8 yrs90K or 8 yrs

I was sent a full color coded diagnostic report with photos and videos on what needed immediate attention and what could wait. Heather was so great to explain everything on the report with me.

Laura K.
Manchester, NH · Volkswagen Jetta GLI
Service Intervals

What Does Your Car Need?

Select your vehicle, enter your mileage, and see how factory maintenance compares to what your car actually needs.

Select your vehicle and enter your mileage to see your personalized maintenance comparison.

Full Reflex Maintenance Schedule
Time and Condition-Based Services
Brake fluid flush -- every 2 years regardless of mileage
Battery replacement -- every 5 years
Fuel filter replacement -- TDI diesel models every 20,000 miles

After 100,000 miles, the mileage-based schedule repeats from the beginning.

New to You?
Just Bought a Used Audi or VW?

If you bought a car with 45,000 miles, were the 20K and 40K services actually done? A mileage number does not tell us what has been maintained. We start every new customer with a full digital inspection and service history review so we can build a real maintenance plan -- not guess.

FAQ

Maintenance Questions, Answered

Nearly two decades of servicing Audi and VW engines in New England has shown us that 10,000-mile intervals accelerate wear — especially on turbocharged engines. Turbos generate extreme heat that breaks oil down faster. New England's climate adds cold starts, road salt, and stop-and-go driving. One extra oil change per year is a fraction of the cost of engine sludge, timing chain stretch, or turbo failure. The dealer interval is built around lease marketing, not long-term engine health.
Audi Care costs $1,799 for 40,000 miles on a 2025 A5 Premium Plus. That covers 3 oil changes at 10,000-mile intervals, 1 brake fluid flush, spark plugs at 40K, 2 cabin air filters, and multi-point inspections. We perform the identical services for $1,215 — a $584 savings with the same Castrol full-synthetic oil and OEM-quality parts. Plus, we recommend 5,000-mile oil changes, not 10K. Audi Care also expires at 52,000 miles or 60 months, whichever comes first.
That's common — especially with used vehicles. If you bought a car at 45,000 miles, were the 20K and 40K services actually done? A mileage number doesn't tell us what's been maintained. We start every new customer with a full digital inspection and service history review. That gives us a real baseline to build a maintenance plan around — not a guess. If you're considering a used Audi or VW, a pre-purchase inspection before you buy can save you from inheriting someone else's deferred maintenance.
Because a 50,000-mile service depends entirely on what's already been done. If the 20K and 40K services were completed on schedule, your 50K visit might be straightforward. If they were skipped or done at a quick lube with wrong-spec oil, you may need catch-up work. We need to inspect the vehicle and review its history before we can give you an honest answer. A flat quote without that context is just a guess — and we don't guess with your car. Schedule a visit and we'll give you a real assessment.
No. Federal law — the Magnuson-Moss Warranty Act — protects your right to have your vehicle serviced at any qualified independent shop. The dealer cannot void your warranty for choosing an independent. We use OEM-specification Castrol oil, factory-quality parts, and document every service. Your warranty stays intact. Learn more about how we protect your factory warranty.
Castrol full-synthetic, matched to your vehicle's exact manufacturer specification — VW 502 00, 504 00, or 508 00 for Audi and VW models. We stock the correct grade for every vehicle we service. Using the wrong oil specification causes premature engine wear. We use Castrol on every vehicle — not just European cars. See our oil change page for more details on oil specifications.

Scheduled Maintenance - From Our Blog

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Your Service?

Call us or book online — drop off your vehicle, take a loaner, and we'll call you when it's ready.

(603) 207-4004 Schedule Service

Monday – Thursday  ·  7:00 AM – 5:30 PM

65 Londonderry Tpke, Hooksett, NH 03106